This is part of a series I call random recordings. You can learn more here: https://anthonymontalbano.com/random-recordings-1/

The following recordings are for August 2019:

1. Failing to prepare is preparing to fail.
2. It’s not that the customer is right, it’s that the customer feels that they’re right.
3. Patience is not the ability to wait, but how you act while you’re waiting.
4. I hear and I forget, I see and I remember, I do and I understand.